The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Comfortable
“The room was incredibly spacious and the bed provided the utmost comfort, making for a restful stay.” view full review
Delicious Breakfast!
“The breakfast spread was scrumptious, especially the nasi lemak and the roti paratha; a culinary delight!” view full review
Stunning Pool
“The pool was not only large and beautifully designed, but it also featured an exhilarating slide that was fun for all ages.” view full review
Fun-Filled Activities!
“The daily free activities offered a fantastic range of fun for kids, from snorkeling to bubble blowing, making it a nice experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Badminton
Bowling
Golf course
Billiard tables
Table tennis
Squash
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Pedicure
Manicure
Facial
Beauty treatment
Massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1 Sutera Harbour Boulevard,
Kota Kinabalu,
Malaysia,
88100,
Sabah
Map view
1 Sutera Harbour Boulevard,
Kota Kinabalu,
Malaysia,
88100,
Sabah
City landmarks
Museum
Sabah State Museum & Heritage Village
2.3
km
Shopping Area
Warisan Square
3.1
km
Harbour
Jesselton Point
3.3
km
Mosque
Sabah State Mosque
1.8
km
Beach
Tanjung Aru Beach
2.8
km
1 Sutera Harbour Boulevard Lot 16
Borneo Trading Post
650 m
Mall
IMAGO Shopping Mall
2.1
km
Tower
Atkinson Clock Tower
2.6
km
Mall
Oceanus Waterfront Mall
2.6
km
Jalan Bukit Bendera
Signal Hill Observatory Platform
2.9
km
Market
Gaya Street Sunday Market
2.6
km
Mosque
State Mosque
1.7
km
Jalan Gaya
Sunday Market
2.6
km
Park
Double Six Monument
1.4
km
KK Esplanade
2.5
km
Winery
Vino Vino Bistro
720 m
Mall
Riverson The Walk
760 m
KK Times Square
790 m
Harbour
Sutera Harbour Resort
800 m
Jalan Tun Fuad Stephen
I Love KK
2.5
km
MBO
840 m
Square
Marlin Statue
2.5
km
Market
Pasar Malam Sinsuran
2.1
km
block E-27-3A
Borneo Adventure
920 m
Imago
970 m
Pasar Sembulan
1.0
km
Karamunsing Capital
2.0
km
Island
Mamutik Island
3.1
km
Shopping Area
Centre Point
2.7
km
Nearby
Mall
IMAGO Shopping Mall
940 m
1 Sutera Harbour Boulevard Lot 16
Borneo Trading Post
810 m
Store
Everrise Departmental Store
830 m
Harbour
Sutera Harbour Resort
800 m
Restaurants
Ferdinand's
30 m
1 Sutera Harbour Boulevard Level 2
Al Fresco
30 m
Level 1 The Magellan Sutera Resort 1 Sutera Harbour Boulevard
Five Sails
390 m
Level 1
Cafe Boleh
960 m
1 Sutera Harbour Boulevard The Pacific Sutera Hotel
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Strategic location
Varied dining options
Poor room condition
Service quality needs improvement
7.2/10
Very good
Rooms
6.6
Location
8.0
Service
6.4
Dining
7.6
Guest reviews
7.2/10
based on 5 reviews
8.3
8.3/10 based on 1522 reviews
Arthur
United Kingdom,
May
2024
7.8/10
The hotel had a wonderful and welcoming ambiance. The rooms were clean, comfortable, and well-appointed, but lacked thorough dusting and daily vacuuming. The service was mostly friendly and helpful, though some bar staff could improve. The location was beautiful, but a bit secluded. The dining experience offered delicious and varied options in a different area of the hotel. Overall, a great stay with some room for improvement.
Rooms
8.0
The rooms were wonderful - clean, comfortable, and well-appointed, but needed better dusting and daily vacuuming.
Service
7.0
The staff were most friendly, courteous, and helpful, though some areas could use more active participation, such as collecting people for scheduled activities.
Location
7.0
The location is beautiful, though a bit secluded.
Dining
9.0
The dining experience was exceptionally good, offering varied and delicious options in a different area of the hotel.
Facilities
8.0
The facilities offered were varied and provided a great experience.
Albert
United Kingdom,
March
2024
8.6/10
The hotel has a nice location near the beach with beautiful views of the sea front. The rooms are comfortable but on the smaller side. The staff are friendly and accommodating, even offering a free room upgrade. The dining experience is good with quality Malaysian cuisine. The property is spacious with great walking paths and sunset views.
Rooms
8.0
The rooms are comfortable and offer nice views near the beach.
Service
9.0
The staff are friendly and helpful, going the extra mile to upgrade my room for free.
Location
9.0
The hotel is conveniently located near the beach and town area for food hunting. It offers a strategic and scenic setting.
Dining
8.0
The dining experience is enjoyable with a good selection of Malaysian dishes.
Facilities
9.0
The property offers spacious grounds with a multi-hotel setup and marina. The sunset views are lovely.
Simon
United Kingdom,
July
2023
7.0/10
The hotel had rooms that seemed a little worn out but overall okay. The service was a mix of friendly and slightly unhelpful, and the location was convenient with accessible attractions. The dining options varied from excellent to just okay. The facilities were decent with some room for improvement.
Rooms
6.0
The rooms appeared a bit run down with some maintenance issues.
Service
7.0
The service was hit or miss, ranging from friendly to not particularly helpful.
Location
8.0
The location was convenient with quick access to nearby attractions.
Dining
7.0
The dining experience had a mix of great options and some that were just average.
Facilities
7.0
The facilities were decent but with some room for improvement.
Iain
United Kingdom,
May
2023
7.0/10
The hotel offers nice views near the beach, but some room maintenance issues like falling shower heads and missing light bulbs. The service can be a bit cumbersome with payment arrangements required upfront. The location is convenient with beautiful surroundings, but swimming in the sea is not possible. The dining experience is satisfactory with varied menus, but limited options for small kids.
Rooms
7.0
The room needed some maintenance work like fixing the shower head and replacing missing light bulbs. Despite that, the sea view room was a great choice with nice views.
Service
6.0
The service could be smoother with the requirement to arrange payment upfront. However, the staff at reception and the Help desk were helpful.
Location
8.0
The location is beautiful and spacious, great for walks with nice sunset views.
Dining
7.0
The dining experience is generally satisfying with a good variety of menus, especially recommending the roti paratha. However, there could be more options for dinner and kids.
Facilities
7.0
The facilities are decent overall, offering what you'd expect from a hotel in this range.
Reginald
United Kingdom,
April
2023
5.6/10
The hotel's location is great, near the airport and a shopping center, providing quick access to various spots. The rooms, unfortunately, were in need of renovation and weren't well-maintained. The service was lacking, with untrained staff members. The dining options were varied and enjoyable. The price seemed a bit high for the overall experience.
Rooms
5.0
The rooms were musty and run down, needing a good scrub and fresh paint.
Service
5.0
The service, except for a few staff members, was below par and not up to the hotel's quality standards.
Location
8.0
The location is quite good, near the airport and a strategic spot for easy access to the city center and malls.
Dining
7.0
The dining experience offered plenty of choices and delicious options.
Facilities
6.0
The hotel facilities were decent, providing a range of services for guests.